The Challenge
A lovely independent gift shop in Elmbridge wanted to sell online but felt overwhelmed by the options. Previous quotes from agencies were £10,000+ which wasn't realistic for a small retailer. They needed something simple to manage themselves.
Our Solution
We built a straightforward Shopify store that the owner can manage herself. The design captures the charm of the physical shop, and we set up click-and-collect so local customers can order online and pick up in store.
Our Approach
- Helped photograph key products properly
- Created a clean, easy-to-navigate shop layout
- Set up Shopify with simple inventory management
- Added click-and-collect for local customers
- Trained the owner to add products and manage orders
The Results
Measurable outcomes that made a real difference to the business.
£2k/mo
Additional revenue stream
40%
Of orders picked up in store
5 hrs/wk
Vs manual order processing
£2,800
Total project cost
"I was dreading the whole process but Jamie made it so easy. I can add new products myself and the click-and-collect brings people into the shop."
Owner
Gift Shop, Walton-on-Thames
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